Privacy Policy

Effective Date: August 11, 2026
Last Updated: August 11, 2026

Alive House Plans (“Alive House Plans,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit www.alivehouseplans.com, submit an enquiry, communicate with us, or use our custom house planning, architectural design, 3D rendering, construction drawing, landscape design, and related services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

We may collect personal information when you complete a form, request a consultation or quotation, communicate with us, or engage our services. This information may include:

• Your name

• Email address

• Telephone number

• State, city, country, or general project location

• Services you are interested in

• Project requirements, preferred architectural style, budget, timeline, and property information

• Lot plans, surveys, photographs, drawings, reference images, inspiration files, and other materials you submit

• Messages, emails, call notes, consultation details, and other communications

• Billing and transaction information when you purchase our services

• Any other information you voluntarily provide

Please do not submit Social Security numbers, government identification numbers, financial account passwords, or other highly sensitive information unless we specifically request it through an appropriate secure method.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics services, server logs, and similar technologies. This may include:

• Internet Protocol address

• Browser and device type

• Operating system

• Referring and exit pages

• Pages viewed and links selected

• Date, time, and duration of visits

• General or approximate geographic location

• Cookie identifiers and advertising identifiers

• Website interactions, session activity, and conversion information

• Information about how you arrived at our website, including advertisements or search terms

We may receive this information from Wix, analytics providers, advertising platforms, and other technology service providers.

2. How We Use Your Information

We may use personal information to:

• Respond to enquiries and consultation requests

• Contact you regarding your house design or planning project

• Understand your property, preferences, budget, and service requirements

• Prepare proposals, quotations, agreements, and project schedules

• Provide custom floor plans, elevations, renderings, construction drawings, landscape designs, and related services

• Process payments and maintain transaction records

• Provide project updates, revisions, customer support, and administrative communications

• Operate, maintain, secure, and improve our website and services

• Measure website traffic, advertising performance, enquiries, and conversions

• Personalize website content and advertising

• Conduct remarketing or targeted advertising where permitted

• Prevent fraud, spam, misuse, security incidents, and unlawful activity

• Maintain business, tax, accounting, and project records

• Establish, exercise, or defend legal claims

• Comply with applicable laws, regulations, court orders, and lawful government requests

• Perform other activities disclosed when the information is collected or undertaken with your consent

3. Communications

When you submit an enquiry, we may contact you by email, telephone, text message, WhatsApp, or another communication method you provide to discuss your request, arrange a consultation, provide a quotation, or manage your project.

Service-related communications are necessary for responding to your enquiry or performing our agreement with you.

We will send promotional communications only where permitted by law or with any consent that may be required. You may unsubscribe from marketing emails using the unsubscribe option in the message or by contacting us. You may opt out of promotional text messages by replying STOP.

Opting out of promotional communications will not prevent us from sending necessary project, transaction, or service-related messages.

4. Cookies and Tracking Technologies

Our website is hosted on the Wix platform and may use first-party and third-party cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used for:

• Essential functions: Security, website operation, form submission, network management, and accessibility

• Functional purposes: Remembering preferences and improving website functionality

• Analytics: Understanding visitor numbers, traffic sources, navigation, and website performance

• Advertising: Measuring campaigns, recording conversions, limiting repeated advertisements, and showing relevant advertising

• Security: Detecting suspicious activity, fraud, spam, and technical problems

Depending on the tools enabled on our website, third parties such as Wix, Google Analytics, Google Ads, Meta, and other service providers may place or access cookies and collect information about your interactions with our website.

Where required, non-essential cookies will be used according to the choices you make through our cookie banner or privacy settings. You can also control cookies through your browser settings. Disabling cookies may cause certain website functions to operate incorrectly.

We will honor legally recognized browser-based opt-out signals, such as Global Privacy Control, where required by applicable law and supported by our systems.

5. How We Disclose Information

We may disclose personal information to the following categories of recipients when reasonably necessary:

• Website hosting and technology providers, including Wix

• Cloud storage, email, telephone, messaging, and customer-management providers

• Analytics and advertising providers, including Google and Meta, when their services are enabled

• Payment processors and accounting providers

• Employees, contractors, consultants, designers, drafters, visualization specialists, engineers, architects, or other project collaborators

• Legal, insurance, tax, accounting, and professional advisers

• Government agencies, courts, regulators, or law-enforcement authorities when legally required

• A buyer, successor, investor, or adviser involved in a merger, acquisition, restructuring, financing, or sale of all or part of our business

Project information will be shared with contractors or professional collaborators only when reasonably necessary to assess, coordinate, or deliver the requested services.

We may also disclose information with your direction or consent.

6. Sale and Sharing of Personal Information

Alive House Plans does not sell personal information to third parties in exchange for money.

However, the use of certain advertising cookies or pixels may be considered “sharing,” “targeted advertising,” or a “sale” under some state privacy laws, even when no money is exchanged.

Where applicable, you may opt out of such processing through our cookie banner, website privacy settings, a “Your Privacy Choices” link, a recognized browser-based opt-out signal, or by contacting us using the information below.

We do not knowingly sell or share the personal information of individuals under 18 years of age.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

• Whether you requested a quotation or entered into a service agreement

• The duration and nature of your project

• Our need to maintain design, revision, communication, payment, and transaction records

• Warranty, dispute, insurance, accounting, tax, or legal requirements

• Security, fraud-prevention, and business-continuity needs

• Whether you have requested deletion and whether an applicable exception permits continued retention

When information is no longer required, we may delete, anonymize, or securely archive it in accordance with our record-management practices.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website and submitted information may be stored through Wix and other service providers using their databases, applications, and security infrastructure.

No internet transmission or storage system can be guaranteed to be completely secure. You should use care when submitting information online and avoid sending sensitive or confidential documents through unsecured channels.

9. International Data Transfers

Alive House Plans may work with customers, team members, contractors, and service providers located in different countries. As a result, your information may be accessed, stored, or processed in the United States, India, or other countries where our service providers operate.

The privacy laws in those countries may differ from those in your location. Where required, we take reasonable measures to protect information transferred internationally in accordance with applicable law.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request confirmation that we process your personal information

• Access the personal information we maintain about you

• Correct inaccurate or incomplete information

• Request deletion of personal information

• Receive a portable copy of certain information

• Withdraw consent where processing is based on consent

• Object to or restrict certain processing

• Opt out of targeted advertising

• Opt out of the sale or sharing of personal information

• Limit certain uses of sensitive personal information, if applicable

• Appeal a decision concerning a privacy request

• Receive equal service and not be discriminated against for exercising your rights

• Submit a complaint to an applicable privacy or data-protection authority

These rights are not absolute and may be subject to identity verification and legal exceptions. For example, we may retain information required to complete an active project, process a transaction, comply with tax or legal obligations, protect security, or establish or defend legal claims.

To submit a request, email [PRIVACY EMAIL ADDRESS] with the subject line “Privacy Request.” Please describe your request and provide enough information for us to locate the relevant records.

We may request additional information to verify your identity. Information provided for verification will be used only to process and respond to the request.

If we deny a request, you may appeal our decision by emailing the same address with the subject line “Privacy Request Appeal.”

An authorized agent may submit a request where permitted by law. We may require evidence of the agent’s authority and may ask you to verify your identity directly with us.

11. California Privacy Notice

If the California Consumer Privacy Act, as amended, applies to our processing, California residents may have rights to know, access, correct, and delete personal information; opt out of its sale or sharing; limit certain uses of sensitive personal information; and receive equal treatment when exercising these rights.

The categories of personal information we may collect include:

• Identifiers and contact information

• Customer and project records

• Commercial and transaction information

• Internet and electronic network activity

• Approximate location information

• Submitted images, plans, drawings, and other visual information

• Communications and project preferences

• Inferences concerning service or design interests

We collect this information from you, your device, our website, advertising or referral sources, service providers, and persons you authorize to communicate with us.

We use and disclose these categories for the business and commercial purposes described in this Privacy Policy. We do not use or disclose sensitive personal information to infer characteristics about individuals.

California residents may submit privacy requests through [PRIVACY EMAIL ADDRESS]. If we use advertising technologies that qualify as sharing for cross-context behavioral advertising, visitors may opt out through our cookie or privacy choices interface.

12. European Economic Area and United Kingdom

Where European or United Kingdom data-protection law applies, our legal bases for processing may include:

• Taking steps at your request before entering into a contract

• Performing a contract with you

• Our legitimate interests in operating, securing, marketing, and improving our services

• Compliance with legal obligations

• Your consent, where consent is required

You may have the right to access, correct, delete, restrict, object to, or receive a portable copy of your information and to withdraw consent. You may also lodge a complaint with your local supervisory authority.

13. Children’s Privacy

Our website and professional design services are intended for adults and are not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can review and delete it where appropriate.

Individuals under 18 should use our services only with the involvement and permission of a parent or legal guardian.

14. Third-Party Websites

Our website may contain links to third-party websites, social-media platforms, payment services, or other external services.

We do not control and are not responsible for the privacy, security, or content practices of third parties. You should review the privacy policy of each third-party service before providing information to it.

15. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes to our website, services, technology, business practices, or legal obligations.

The revised policy will be posted on this page with an updated “Last Updated” date. Material changes may also be communicated through the website or another appropriate method.

Your continued use of the website following an update means that the revised Privacy Policy will apply to future interactions, to the extent permitted by law.

16. Contact Us

For privacy questions, requests, or concerns, contact:

Alive House Plans
Legal business name: ALIVE DESIGN STUDIO (OPC) PVT.LTD
Email: hemant@alivehouseplans.com
Website: www.alivehouseplans.com